Terms and Conditions

Last updated: [Insert Date]

Welcome to Armchair Operator. These Terms & Conditions apply to your use of our website and to any purchase made through our store. By visiting our website, placing an order, submitting information, or purchasing a product, you agree to these Terms & Conditions.

Please read them carefully before using our website or placing an order.

1. General Terms

Armchair Operator provides apparel, accessories, and related merchandise. We reserve the right to update, change, suspend, or discontinue any part of our website, products, pricing, promotions, policies, or services at any time without prior notice.

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website and make purchases.

You agree not to use our website or products for any unlawful purpose or in violation of these Terms & Conditions.

2. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizing, pricing, and availability accurately. However, we cannot guarantee that your device screen will display colors exactly as they appear in person.

Product photos, mockups, and design previews are for general reference only. Actual products may vary slightly due to screen settings, garment color, fabric type, print method, lighting, production process, and normal print-on-demand variation.

Minor differences in print placement, color, scale, or appearance are normal and are not considered defects unless the item is materially incorrect, damaged, or flawed.

3. Made-to-Order Products

Most products sold by Armchair Operator are made to order. This means your item is produced specifically for your order after checkout is complete.

Because our products are made on demand, we generally do not keep large inventory on hand and we generally cannot accept returns or exchanges for buyer’s remorse, incorrect size selection, incorrect color selection, duplicate orders, accidental purchases, or changes of mind.

Please review your order carefully before completing checkout.

4. Order Review Before Purchase

Customers are responsible for reviewing all order details before submitting payment, including product type, size, color, design, quantity, shipping address, billing information, and contact information.

Armchair Operator is not responsible for order errors entered by the customer at checkout, including incorrect sizes, colors, quantities, email addresses, or shipping addresses.

5. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change at any time without notice.

We reserve the right to correct pricing errors, product errors, discount errors, or availability errors. If an error affects your order, we may contact you for instructions, cancel the order, or issue a refund.

Payment must be received and authorized before an order is processed.

6. Discounts and Promotions

Discount codes, sales, promotional offers, free shipping offers, giveaways, and other promotions may be changed, limited, or discontinued at any time.

Promotions may not be combined unless expressly stated. Promotional offers have no cash value and may be subject to additional terms, expiration dates, product exclusions, or quantity limits.

7. Order Cancellations and Changes

Orders may enter production shortly after checkout. Once an order has been sent to production, we may not be able to cancel, edit, or modify it.

If you notice an issue with your order, contact us as soon as possible at [Insert Contact Email]. We will do our best to help, but changes are not guaranteed once production has started.

8. Shipping and Delivery

Estimated delivery times include both production time and shipping time. Because most products are made to order, production time is separate from carrier transit time.

Delivery estimates are not guarantees. Delays may occur due to production volume, carrier issues, weather, holidays, incorrect addresses, customs processing, or other events outside our control.

Once an order has been handed to the shipping carrier, delivery is handled by the carrier.

9. Lost, Stolen, or Delayed Packages

Armchair Operator is not responsible for packages that are marked delivered by the carrier but reported missing, stolen, or not received.

If tracking shows that your package was delivered but you did not receive it, please check with household members, neighbors, your local post office, delivery location, and the shipping carrier first.

If your package appears lost in transit, contact us at [Insert Contact Email] and we will review the issue.

10. Incorrect or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned, delayed, lost, or undeliverable because of an incorrect or incomplete address, Armchair Operator is not responsible for refunding or replacing the order. Additional shipping or production costs may apply if a replacement order is requested.

11. International Orders

International customers are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges required by their country.

Armchair Operator is not responsible for customs delays, refused shipments, abandoned packages, or fees charged by customs authorities or delivery carriers.

12. Returns and Exchanges

Because most Armchair Operator products are made to order, we generally do not accept returns or exchanges for sizing issues, color preference, buyer’s remorse, duplicate orders, accidental purchases, or changes of mind.

If your item arrives damaged, defective, misprinted, or materially different from what you ordered, please contact us within 30 days of delivery so we can review the issue.

13. Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or with a manufacturing issue, contact us at [Insert Contact Email] within 30 days of delivery.

Please include:

Your order number
A brief description of the issue
Clear photos showing the problem
Photos of the packaging, if the package was damaged in transit

If the issue is confirmed, we may offer a replacement, reprint, refund, store credit, or other appropriate resolution at our discretion.

We reserve the right to deny claims that do not include sufficient information or photo evidence.

14. Sizing Disclaimer

Size charts are provided to help you select the best fit. Apparel sizing can vary by product, brand, cut, material, and personal fit preference.

Customers are responsible for reviewing the size chart before ordering.

We do not accept returns or exchanges because an item does not fit as expected if the size ordered matches the size selected at checkout.

15. Final Sale Items

Sale items, clearance items, limited drops, discontinued designs, digital products, gift cards, custom products, and personalized items may be final sale unless they arrive damaged, defective, misprinted, or incorrect.

16. Refunds

Approved refunds will be issued to the original payment method when possible. Processing times may vary depending on the payment provider or financial institution.

Shipping charges may be non-refundable unless the refund is due to a confirmed production defect, misprint, fulfillment error, or other issue for which Armchair Operator determines a refund is appropriate.

17. Product Availability

Product availability may change at any time. We reserve the right to limit quantities, discontinue products, cancel orders, or refuse service at our discretion.

We do not guarantee that any product, color, size, design, or limited release will remain available or be restocked.

18. Design Ownership and Intellectual Property

All content on this website, including designs, artwork, graphics, logos, product images, text, slogans, layouts, and other materials, is owned by Armchair Operator or used with permission, unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, upload, publish, create derivative works from, or otherwise use our content without written permission from Armchair Operator.

Purchasing a product does not give you ownership of the artwork, design, logo, brand name, or intellectual property associated with that product.

19. User Submissions

If you submit a design idea, concept, title, slogan, written description, image, sketch, artwork, file, mockup, reference, or other material to Armchair Operator, that submission may be subject to separate Design Submission Terms.

By making a submission, you confirm that you have the right to submit it and that it does not infringe on the rights of any person, company, artist, brand, or organization.

Armchair Operator reserves the right to reject, delete, ignore, or review any submission at its discretion.

20. Prohibited Uses

You agree not to use this website:

For any unlawful purpose
To violate any law, regulation, or third-party right
To submit false, misleading, or fraudulent information
To upload malware, viruses, harmful code, or disruptive content
To interfere with the security or operation of the website
To copy or scrape website content without permission
To infringe on intellectual property rights
To harass, abuse, defame, threaten, or harm others

We reserve the right to terminate or restrict access to our website or services for any prohibited use.

21. Custom Requests and Restricted Content

If Armchair Operator allows custom requests, personalized products, or user-submitted design ideas, we reserve the right to refuse, cancel, or refund any request that contains unlawful, infringing, hateful, threatening, harassing, obscene, or otherwise inappropriate content.

We may also refuse submissions or custom requests that include protected logos, copyrighted artwork, celebrity likenesses, official insignia, trademarks, or other material that the customer does not have the right to use.

22. Third-Party Services

Our website may use third-party services for payment processing, shipping, printing, analytics, email, marketing, reviews, forms, or other functions.

We are not responsible for the actions, policies, errors, outages, delays, or services of third-party providers. Your use of third-party services may be subject to their own terms and privacy policies.

23. Website Accuracy and Availability

We do our best to keep the website accurate and available, but we do not guarantee that the website will be error-free, uninterrupted, secure, or current at all times.

We reserve the right to correct errors, update information, cancel orders affected by errors, or change website content at any time.

24. Limitation of Liability

To the fullest extent permitted by law, Armchair Operator shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of the website, purchase of products, shipping delays, product availability, third-party services, or these Terms & Conditions.

Our total liability for any claim related to an order shall not exceed the amount paid for the product giving rise to the claim.

25. Indemnification

You agree to defend, indemnify, and hold harmless Armchair Operator, its owners, employees, contractors, partners, suppliers, service providers, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

Your use of the website
Your purchase or misuse of products
Your violation of these Terms & Conditions
Your violation of another person’s or company’s rights
Any content, design idea, file, or material you submit

26. Changes to These Terms

Armchair Operator may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.